Service Market
After-sale Warranty
'Be loyal to your customers' is the basic belief of WeiPu customer service. VIP's customer and technical service center has a professional technical service team with engineers as the backbone, which can provide users with comprehensive technical support and services.
WeiPu Customer and Technical Service Center continuously improves its technical service capabilities, continuously improves service quality, and meets market demand with a full range of technical services. Whether it is product design, installation and debugging, or after-sales quality warranty services, WeiPu is your trustworthy partner.
Telephone technical support
After receiving the customer's call, the service personnel collects the fault information, organizes the technicians to analyze the fault phenomenon, and clarifies the response and solution to the customer.
Equipment maintenance support
Lifetime maintenance of equipment, free accessories during the warranty period.
On-site technical support
Can not be solved by phone, service personnel will provide on-site technical support, the company guarantees that the province within 24 hours outside the province 48 hours to arrive at the scene.
Technical support for user visits
Communicate with users on a regular basis to resolve usage difficulties and ensure system security.
allen@weipucnc.com
+8613503196313
+8613503196313
Phone
+8613503196313
Address
Renze District, Xingtai City, Hebei Province, China.
